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Book
Emotional Engineering for AI-Oriented Infrastructure Operators
Trust, agency and ethical adoption in systems that act
The book expands the commissioned emotions document into a broader guide for AI-infrastructure operators. It treats AFGR as an operator heuristic, not a validated universal psychological sequence. Research, proposed practices, illustrative examples and STPI operating observations are distinguished. No invented author biography, endorsements, customer outcomes or interviews are claimed.
Contents
- Infrastructure has an emotional interface
- Trust is a calibration problem
- Agency is a system property
- Evidence before emotional intensity
- Anger without humiliation
- Fear without coercion
- Ambition without fantasy
- Relief that survives contact with production
- Beyond a fixed sequence
- Discovery is research, not extraction
- Demonstration as a controlled experiment
- Objections are information
- Follow-up without pursuit
- The decision brief
- Design the control plane for humans
- The emotional economics of quotas
- Recovery is part of the promise
- Privacy and retention without mythology
- Human approval that means something
- Measure the journey, not a mood
- STPI as a bounded case study
- Transfer the method beyond STPI
- Build the operating culture
- A ninety-day implementation programme
- Operator workbook · From argument to inspectable practice
- Annotated script transformations · Preserve the force, repair the claim
- Glossary and reading guide
- Annotated references and evidence boundaries